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Do you need to provide a datafeed?
Retailers often find themselves under a lot of pressure to provide a datafeed to affiliates. They are told that it is essential if they want affiliates to promote them, that they should provide complete information including prices and that they should update it daily. But is it really in your interests to do so?
The answer of course is that it depends. It depends on your type of business and how often the data changes, and what your affiliates will do with the datafeed. It will depend on your industry, your business, and your relationship with your affiliates how much you should provide.
Here are some ways that affiliates use your datafeeds. It's up to you to decide which of these are in your interests and whether you should make datafeeds freely available to all affiliates, to select affiliates or no affiliates.
- Price comparison sites. Do you want your offering reduced to price? Perhaps yes for a discounter, and no for a quality brand.
- To keep information up-to-date. Datafeeds from travel merchants provide an important way for publishers of sites like BCL to keep listings of hotels and tours up-to-date, although we also have a policy of not including prices to avoid the issue of old prices appearing on our pages. If your affiliates include prices, both you and your affiliates need to develop processes to ensure that the prices are kept up to date.
- To create content. We use datafeeds to create some display ads - again not including prices. At the other extreme, some affiliate sites are nothing but datafeed mash. They use your datafeed to automatically create masses of pages with your products often surrounded by other advertising.
So, there is no clear answer and only you can decide what is best for your business. Some options are:
- Don't provide a datafeed and accept (or be pleased) that some affiliates will not bother promoting you.
- Provide a datafeed only to those affiliates who meet criteria that you set.
- Provide a datafeed that includes limited data (no prices).
If you've already provided datafeeds, have a look at some of your affiliates' sites and see what they've done with it. Which methods provide value to your business?
Posted by Gayle at May 21, 2008 7:30 PM
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